The results
Reduced annual platform fees
The Challenge:
Optimising complex electrical infrastructure
One Agency Media’s four 22kW AC charger setup had several challenges:
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Complex shared supply:
Operating in "dumb mode", the chargers lacked central control, causing uneven power distribution (phase imbalance) and inefficiency.The unit's shared electrical supply needed careful coordination and landlord approval. -
Static load limitations:
The existing static load management system failed to maximise available charging capacity and meet workplace demand for charging. -
Rising EV demand:
Frequent overnight power trips resulted in uncharged vehicles, causing delivery delays and impacting customer satisfaction. The agency's EV salary sacrifice scheme and fleet electrification drove a surge in charging demand, highlighting the need for a more dynamic solution. -
Cost optimisation
The agency sought a more cost-effective platform to manage their EV charging infrastructure.


The Tap Electric & Charge-M8 Solution:
Intelligent management and cost efficiency
To provide a complete solution for One Agency Media, Charge-M8 collaborated with their installer partner to implement their charging hardware and transition the site to the Tap Electric platform.
This solution provided:
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A seamless transition:
The charger migration to Tap Electric’s platform was executed within an hour including access and tariff settings, minimising disruption. -
Expert support:
Charge-M8 provided comprehensive support, ensuring a smooth transition for One Agency Media and its employees. -
Advanced Dynamic Load Balancing (DLB):
The installation of the Charge-M8 Libra DLB device enabled real-time monitoring of electrical load, allowing Tap Electric's algorithm to dynamically allocate charging capacity. -
Sub-zone management:
Tap Electric's DLB effectively managed charging across the unit's sub-distribution boards, optimising power distribution. -
A cost-effective solution:
Tap Electric's platform offered a significantly more cost-effective solution compared to their previous platform.
Technical deep dive with Charge-M8: Streamlining power distribution
For installers and technical professionals, here’s a closer look at the key changes:
Libra DLB Installation and Real-Time Monitoring:
- Charge-M8 installed the Libra DLB device on the main incoming supply, enabling continuous monitoring of the site’s electrical load.
- The Libra DLB device communicates directly with the Tap Electric platform via OCPP (Open Charge Point Protocol), eliminating delays and allowing the system to respond quickly to changes in load.
Dynamic Load Balancing (DLB) configuration:
- Tap Electric’s DLB was configured to manage charging across the unit’s two distinct sub-distribution boards, effectively creating two independent charging zones.
- Tap’s algorithm dynamically adjusts the power allocated to each charger based on the real-time load data, ensuring that the total site load remains within safe limits.
The results:
Enhanced efficiency and cost savings
The implementation of Tap Electric and Charge-M8’s solution yielded significant benefits:
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78% in cost savings:
One Agency Media saved £500+ in annual charging costs by switching platforms. On Tap, businesses can manage their chargers and collect payments for free, then add on advanced energy management at a super cost-effective rate. -
Enhanced charging efficiency:
Dynamic load management optimised charging capacity, allowing them to meet workplace charging demand for a low-cost subscription fee. -
Improved user experience:
Employees benefited from a more reliable and efficient charging experience, with a user-friendly app and 24/7 support.
Managing Director of One Agency Media
Ready to power up your EV charging?
Why choose the Tap x Charge-M8 Libra device solution?
Integration
Seamlessly integrates with existing and new charging infrastructure, out of the box.
Robust yet simple
Manage complex balancing requirements with a few clicks and full automation.
Cost-effective
Significant cost savings and long-term value.
Customer support
High quality local technical support for both the hardware and software.
Ready to power up your EV charging?
