The results
saved annually
£
0
+
By eliminating platform fees
Migrated chargers
0
+
With minimal disruption to charging
All chargers instantly accessible
via our secure Tap app
Streamlined operations
Managing chargers via a self-service portal
The Challenge:
Managing a growing EV charging network with limited resources
East Lothian Council needed to manage a rapidly expanding network of charging stations. Upfront annual platform fees and variable functionality in many of their existing solutions hindered both operational efficiency and their ability to deliver a seamless driver experience.
The Tap Electric solution:
Delivering cost savings, efficiency, and driver satisfaction
By migrating to Tap Electric, East Lothian Council achieved:
-
Free management platform:
Eliminated costly monthly fees, resulting in substantial savings for taxpayers. -
Self-service portal:
Empowered the council to easily manage chargers, users, and tariffs through an intuitive, user-friendly interface. -
24/7 driver helpline:
Provided the council operational team and drivers with 24/7 support, ensuring a smooth and hassle-free charging experience. -
Reliable driver app:
Offers residents and visitors a user-friendly app to find chargers and start and stop sessions. -
Migration support:
Supported the council’s operational team with the migration of several hardware models, the supply of new SIM cards, and platform configuration.
The results:
Scalable, future-proof EV charging solution
By migrating to Tap Electric, East Lothian Council achieved:
-
Significant cost savings:
Eliminated platform fees, allowing those resources to be reinvested in expanding the EV charging network and other essential services. This resulted in annual savings of over £61,000 in fixed costs. -
Improved operational efficiency:
Streamlined charger management and reduced administrative burden via Tap’s self-service portal and app. -
Enhanced driver satisfaction:
Provided a user-friendly app with 24/7 phone support. -
Scalable solution:
Gained a robust platform capable of supporting the continued growth of their EV charging network
East Lothian Council has now moved several hundred vehicle chargers from a diverse range of hardware providers to the Tap Electric network, and our team is making good use of the analytical tools to gain a greater understanding of how our extensive network of chargers is serving electric vehicle drivers across the county.
East Lothian Council’s Cabinet Member for Environment, Economic Development and Tourism
Grow your EV charging network with Tap
See how our free EV charger management platform can streamline your operations, reduce costs, and enhance the driver experience.
